After Your Stay

Financial Assistance

Our Mission
The mission of Iredell Health System is to support our community's journey toward optimal health, to provide an excellent experience for our patients and their families, and to deliver high quality, affordable health services.

Community Commitment
For over 60 years, Iredell Health System, the only non-profit hospital in Iredell County, has been proud to offer the highest quality health care to everyone regardless of their economic means. Iredell Health System carefully considers each patient's ability to pay for their medical care. We are committed to treating patients who have financial needs with the same dignity and consideration that is extended to all of our patients.

Iredell Health System offers a generous financial assistance program for patients. The program offers discounted charges to those who are uninsured, underinsured, or simply cannot otherwise pay for all of their medical care.

The Financial Assistance Program supports medically necessary services to qualified patients on a "first-come-first-serve" basis until the annual budget has been reached. Iredell Health System's annual budget for free and discounted services is $13.1 million.

Eligibility*
Eligible patients who reside in a family or household where their net worth is less than $75,000 and their household or family income is within the ranges detailed below:

Family Size 100% 80% 60% 35%
1 $31,598 $36,022 $40,445 $44,869
2 $38,775 $48,469 $58,163 $67,856
3 $43,943 $54,929 $65,915 $76,900
4 $47,336 $59,170 $71,004 $82,838
5 $55,416 $69,270 $83,124 $96,978
6 $63,496 $79,370 $95,244 $111,118

For family units with more than 6 members, the annual incomes above will be increased based upon federal guidelines.


Applying
If you think you may be eligible for this program, we encourage you to contact the Business Office at 704.878.4600. An application and financial information will be required to determine eligibility. You will be notified within one business day of the receipt of your completed application for medical services not yet provided, and within two weeks for medical services previously provided.

Any financial assistance provided under this Program is conditional upon your applying for any government assistance for which you may qualify (i.e. Medicaid, Vocational Rehabilitation, etc). If you need help completing an application for the above programs, we are more than happy to help.

Patients who do not provide the requested information necessary to completely and accurately assess their financial situation and/or who do not cooperate with efforts to secure governmental health care coverage will not be eligible for Iredell Health System's Financial Assistance.

Communication
If you are having trouble paying for all or some of your health care, we encourage you to talk with a financial counselor or someone in our business office about how we may be able to help you. Communication between the patient and the financial counselor is important. If you don't apply for discounts through the financial assistance program, you won't know if you qualify.

No Communication
If patients are unwilling to provide information for financial assistance or set up payment plans as appropriate, we cannot help. In these instances and when patients don't continue with their payment plan as agreed upon, the Hospital may ultimately be forced to turn unpaid bills over to a collection agency or take legal action. Having your bill turned over to a collection agency and/or a legal action will affect your credit status.

To Apply

Please submit a Medicaid denial letter and all of the following applicable items with your Financial Assistance application:

  1. W-2 withholding forms
  2. Paycheck stubs
  3. Unemployment income form
  4. Income tax returns – most recent year filed
  5. Bank- Detail checking account statement – most recent
  6. Bank – Detail savings account statement – most recent

Attention: Please keep in mind that failure to provide this information may delay or prevent your application from being approved.

*Physician fees such as (anesthesiologist, emergency medicine, hospitalist, pathologist, radiologist, surgeon, etc.) are separate from hospital charges and may not be eligible for discounts.

Download the PDF version of this information.