Contact Us

Contact Iredell Health System

  • Phone Number:
    (704) 873-5661

    557 Brookdale Drive
    Statesville, NC 28677

    View All Locations

Thank you for visiting our website. We welcome your questions, requests and comments pertaining to Iredell Health System. The Contact Us form is monitored by Marketing, Monday - Friday, from 8:30 AM to 7:00 PM (except holidays).

We will try to address your questions or any issues or questions you report to us regarding our website or services by forwarding your email to the appropriate staff.

If this is an emergency, do not use this form. Call 911.

Please note, there are three areas we can't help you with via the Contact Us form — physician office requests, patient information and medical records.

Physician Offices:

Please call the physician office directly with any requests or questions, including appointments. We cannot call the MD offices for you.

Patient Information:

Due to privacy laws, we cannot provide answers regarding patients or their care by email. If you need to check on a friend or family member, please call the patient's room directly.

To call patient rooms on floors 1-4, dial 704.878.7 + the 3 digit room number, To call patients on the 5th floor, dial 704.878.49 + the last 2 digits of the room number. For maternity patients in rooms M1 through M9, dial 704.878.734 + the single digit room number.

If you do not know the room number, please call 704-873-5661 and ask for the patient.

If you wish to voice a concern, we encourage you to call our Service Excellence Specialist during business hours at 704.873.5661, extension 3538. After hours, call the hospital operator at 704.873.5661 and request the Nursing Shift Supervisor. If you have done this and are not satisfied with our response, please see Ethical Issues and Quality Care Assurance & Grievance Procedure for additional information.

Medical Records Requests:

We can't assist you via email with requests for medical records. This must be done directly with our Medical Records department. Please call our Release of Information line at 704.878.4589 and they will be happy to help you obtain your records. A photo ID is required.

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