The mission of Iredell Health System is to support our community's
journey toward optimal health, to provide an excellent experience for
our patients and their families, and to deliver high quality, affordable
For over 60 years, Iredell Health System, the only non-profit hospital
in Iredell County, has been proud to offer the highest quality health
care to everyone regardless of their economic means. Iredell Health System
carefully considers each patient's ability to pay for their medical
care. We are committed to treating patients who have financial needs with
the same dignity and consideration that is extended to all of our patients.
Iredell Health System offers a generous financial assistance program for
patients. The program offers discounted charges to those who are uninsured,
underinsured, or simply cannot otherwise pay for all of their medical care.
The Financial Assistance Program supports medically necessary services
to qualified patients on a "first-come-first-serve" basis until
the annual budget has been reached. Iredell Health System's annual
budget for free and discounted services is $13.1 million.
Eligible patients who reside in a family or household where their net
worth is less than $75,000 and their household or family income is within
the ranges detailed below:
For family units with more than 6 members, the annual incomes above will
be increased based upon federal guidelines.
If you think you may be eligible for this program, we encourage you to
contact the Business Office at 704.878.4600. An application and financial
information will be required to determine eligibility. You will be notified
within one business day of the receipt of your completed application for
medical services not yet provided, and within two weeks for medical services
Any financial assistance provided under this Program is conditional upon
your applying for any government assistance for which you may qualify
(i.e. Medicaid, Vocational Rehabilitation, etc). If you need help completing
an application for the above programs, we are more than happy to help.
Patients who do not provide the requested information necessary to completely
and accurately assess their financial situation and/or who do not cooperate
with efforts to secure governmental health care coverage will not be eligible
for Iredell Health System's Financial Assistance.
If you are having trouble paying for all or some of your health care,
we encourage you to talk with a financial counselor or someone in our
business office about how we may be able to help you. Communication between
the patient and the financial counselor is important. If you don't
apply for discounts through the financial assistance program, you won't
know if you qualify.
If patients are unwilling to provide information for financial assistance
or set up payment plans as appropriate, we cannot help. In these instances
and when patients don't continue with their payment plan as agreed
upon, the Hospital may ultimately be forced to turn unpaid bills over
to a collection agency or take legal action. Having your bill turned over
to a collection agency and/or a legal action will affect your credit status.
Please submit a Medicaid denial letter and
all of the following applicable items with your Financial Assistance application:
- W-2 withholding forms
- Paycheck stubs
- Unemployment income form
- Income tax returns – most recent year filed
- Bank- Detail checking account statement – most recent
- Bank – Detail savings account statement – most recent
Attention: Please keep in mind that failure to provide this information
may delay or prevent your application from being approved.
*Physician fees such as (anesthesiologist, emergency medicine, hospitalist,
pathologist, radiologist, surgeon, etc.) are separate from hospital charges
and may not be eligible for discounts.
Download the PDF version of this information.