Nurse with patient

Our Services

Emergency Care

Our Emergency Department Team is staffed with skilled personnel 24 hours a day, every day of the year to treat injuries and emergency medical needs. The department is staffed by board certified Emergency Medical Physicians around the clock. In addition, you may also see a Physician’s Assistant or Advanced Nurse Practitioner who is in direct contact with a board-certified emergency room physician regarding your care.

Wake Forest Baptist emergency providers team with the IHS medical team, delivering expert care for patients using Iredell Memorial Hospital’s emergency department. The Wake Forest Baptist providers are specially trained in emergency medicine and work alongside IHS nurses and medical staff. The new team replaced a previously contracted emergency room group in early November.

The Emergency Department has a three-bay, private triage area and 18 acute care beds. Our facility is Joint Commission Accredited in Chest Pain and Stroke Care. We have designated areas within the department for cardiac and trauma patients.

All of our registered nurses are certified in advanced cardiac life support and pediatric advanced life support with several having obtained certification in trauma nursing care. We also employ sexual assault forensic nurse examiners. Several of our nurses have obtained national certification in emergency nursing. Our goal is to have all of our RN staff complete this national certification.

Upon your arrival, a registered nurse in our private triage area will promptly document your concerns and symptoms to assist in determining the priority of your evaluation by one of our providers. To streamline your visit, when a treatment area is available you will be taken to that area where you will be promptly evaluated by a registered nurse. Your registration will be completed at your bedside where you can rest comfortably.

We utilize an advanced technology tracking system and electronic medical records to further streamline your visit. This allows for prompt treatment by emergency staff as well as staff in auxiliary areas such as laboratory and radiology that may be involved in your care.

Our healthcare team works cohesively to serve our patients in the most efficient way possible. To ensure proper diagnosis and to provide you with the best care possible, you may be asked to wait while we evaluate your laboratory or radiology results prior to being discharged. Your emergency room visit from arrival to discharge is approximately two hours and 57 minutes and approximately 2 hours for minor visits. We want you to be comfortable while you wait for pending results. Flat screen TVs are available in most rooms and nourishment items are available upon request.

If applicable to your care, a centralized patient monitoring system is also available. This technology allows staff to monitor most vital signs and heart rhythms from a location in the nursing areas. Every effort is made to give all patients prompt treatment; however, our first responsibility is to provide immediate assistance to the more seriously ill or injured patient. Our goal is to keep you and your loved ones informed and communicate any delays that may occur.

Because we realize minor accidents and illnesses do not always occur during your physician’s office hours, we offer a nine-bed convenience care area for the treatment of non-emergencies.

The convenience care area is open from 11:00 a.m. to 11:00 p.m. every day of the year. A physician’s assistant who is in direct contact with a board-certified emergency room physician regarding your care staffs this unit.

Our average convenience care visit time from arrival to discharge is only one hour and 31 minutes.

While convenience care should not take the place of a personal physician, we are pleased to provide this service for those times when it is not feasible to get an appointment with your regular doctor.

Every effort is made to give all patients prompt treatment; however, our first responsibility is to provide immediate assistance to the more seriously ill or injured patient. We appreciate your understanding.

We would like to thank you for choosing Iredell Memorial Emergency Department as we partner with you in your care.