Going above and beyond is part of who Keisha Brown is.
A mother, wife and nurse, Keisha is used to helping others in any way she can, including assisting her patients and their families in times of need. As the assistant director of 4 North and Infusion Care Services for Iredell Health System, Keisha sees needs arise regularly that many not in her shoes would never know existed.
That's why when she recently learned a patient could no longer care for their dog, she didn't hesitate to step up.
In mid-August Keisha was helping to take care of a patient at Iredell Memorial Hospital with a declining medical condition. The patient's husband, Jack, was also ill, and the married couple of 21 years were the parents of a 4-year-old German shepherd named Chloe that they have raised since she was a pup.
But Keisha soon learned the couple had no family in the area, and Jack was struggling to care for their dog because of his own medical condition. She knew she had to help.
"My sister-in-law was visiting my wife in the hospital, and was talking to another nurse about Chloe," Jack said. "I came to visit, and Keisha approached us and said, 'Did you say your German shepherd needs a home?' "
"We went out to his house shortly after that to meet Chloe," Keisha said, adding that she was accompanied by Chelsea Coley, an RN and director of 4 North and Infusion Care Services for Iredell, who had also taken an interest in making sure Jack and his wife had more than just their healthcare needs met. "We knew someone had to help this family."
Keisha learned that due to Jack's health conditions, he didn't have the ability to brush, walk or exercise Chloe the way he wanted to. In fact, Jack says he was only able to let Chloe outside four to six times a day and pray that she would return. She always did, but after six days, he knew something had to change.
"I was so worn out trying to keep up," Jack said.
That's when Keisha stepped in.
Keisha brought her children and husband to Jack's house to meet Chloe the day after she made her first visit. Despite already owning several other animals, they didn't hesitate to add another dog to their family. They packed Chloe's belongings and took her home.
"We love her," Keisha said.
But the story doesn't end there. When Jack called Keisha to check on Chloe, he was in for another surprise.
"She asked me if I was interested in having an electric scooter. My mobility is limited, so of course I said yes. I asked her how much and she said free," Jack said, adding that the chair is easily worth more than $6,000 and is the "Cadillac of chairs." "I thought, 'You've got to be kidding me!' "
"We had purchased the chair for my son, but he wasn't able to use it," Keisha said, noting that the scooter was in almost-new condition. "I thought it might as well get some use and Jack needed it, so it worked out perfectly."
For Jack, it all leads back to divine providence. Keisha agrees.
"You don't bust a watch, throw it in the air, and have it come back down put back together," Jack said.
"I believe everything fell into place at the right time, in the right place, and with the right people," Keisha said. "There's always a reason behind everything, even when there may have been a bad start. And we've made some friendships along the way."
"Lifelong," Jack said.
As for Chloe, Jack is confident he made the right choice and will be forever grateful for Keisha's willingness to show his family compassion in his time of need.
"Chloe's future is bright," he said.
Editor's Note: Jack's name has been changed in this story to protect his privacy.*