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Patient Experience Director Becomes Fellow of the American College of Health Executives

Monday, March 22, 2021

Jed Pidcock, MBA, FACHE, Director of Patient Experience at Iredell Health System, has achieved his fellowship with the American College of Healthcare Executives.

To become a Fellow of the American College of Health Executives, you must have an advanced degree, currently hold an executive healthcare management position, have a minimum of five years of healthcare management experience, obtain current “Fellow” references, have a minimum of 36 continuing education hours related to healthcare management, complete four volunteer activities (one year of service = one activity), and successfully pass an exam.

The exam contains 230 questions and takes six hours to complete. It covers the knowledge areas of: management and leadership, finance, human resources, quality and performance management, business, healthcare technology and information management, laws and regulations, professionalism and ethics, governance and organizational structure, and overall healthcare.

“This certification is another step in my journey of professional growth,” said Pidcock. “I’m always looking at developing new programs and new ideas, and that only comes through learning and experience.”

Pidcock has over 22 years of experience in both not-for-profit and for-profit healthcare systems. In his three years at Iredell Health System, Pidcock has managed patient experience, volunteer resources, and has become the system’s Planetree coordinator.

Pidcock hopes that this certification will help to instill confidence in the public, knowing that their leaders are continuing to develop themselves and learn the newest techniques and the best practices.