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Visiting hours

Visiting during COVID-19

  • Visiting hours were updated on March 19, 2021.

All visitors must take the following actions:

  • Hospital visiting hours are from 8:00 AM to 8:00 PM
  • All visitors should enter through the Emergency Department entrance (Lower Level)
  • Two (2) visitors will be allowed for patients age 18 and older in Iredell Memorial Hospital
  • Two (2) parents or guardians may visit patients under 18 years of age in Iredell Memorial Hospital
  • The visitor(s) will need to be screened according to current practice
  • Visitors will be screened for signs of illness before they are allowed to visit. Anyone showing symptoms of illness will not be permitted to visit.
  • Place mask on visitor and have visitor perform hand hygiene after screening is completed
  • Visitor’s must be masked unless in a patient room. Masks must be worn in patient rooms when a member of the healthcare team is present.
  • No visitors under the age of 18
  • Follow all social distancing and safety guidance
  • Food is available in both the Cafeteria and Pink Tea Room as a to-go option only. Visitors purchasing food must return to the patient room or exit the facility, as seating is not available in these areas.

COVID-19 Positive Patients:

  • NO visitors are allowed except for end-of-life situations
  • Visitor must wear appropriate PPE: gown, gloves and surgical mask

Outpatient Surgery, Endoscopy, Radiation Therapy, Cath Lab, Imaging, Women's Health Center, Outpatient Lab, Wound Care Center:

  • 1 visitor will be allowed for each patient as waiting room social distancing requirements allow
  • If waiting room is full, visitors will need to remain in their car and available by cell phone.

Emergency Department:

  • 1 visitor any time of day
  • 2 parents or guardians are allowed if patients are under 18
  • If the Emergency Department is busy, visitors will not be allowed in waiting rooms. Visitors will have to remain in their car outside the Emergency Department and be available by cell phone until patient is placed in a room.

Critical Care:

  • 1 visitor per day during visitation hours except for changes in patient condition and/or end-of life situations.
  • Virtual visits available 24 hours per day / 7 days per week

The Birth Place:

  • 2 visitors – 1 support person and 1 visitor
  • No visitors under the age of 18

Clergy:

  • Clergy wishing to visit a patient must speak with Director of Pastoral Care Allison “Bubba” Simmons before visiting that patient.
  • Clergy should call the hospital switchboard and ask to be connected to Bubba’s cell phone.
  • Callers should NOT be given Bubba’s cell phone number directly.

Iredell Physician Network Practices:

  • 1 visitor will be allowed to come to provider’s visits with adult patients
  • 2 parents / guardians are allowed to come to visits if patients are under 18
  • For special situations, the provider will work with the Office Manager to find the best solution for the patient.
  • If waiting room is full, visitors will need to remain in their car and available by cell phone.

Skilled Nursing Visitation

  1. HBSNF will allow visitation to all residents who have met the criteria for discontinuation of isolation precautions for COVID-19 and who are no longer in the 14-day quarantine period.
  2. All visitation is currently being conducted outdoors. However, indoor visitation is allowed for compassionate care visits if approved by authorized staff.
  3. Residents and staff will be screened daily for the presence of symptoms, including temperature check, as well as exposure to COVID-19.
  4. Visitors will be screened for symptoms of COVID-19 prior to the start of each visit. If a visitor has been diagnosed with COVID-19 they must provide documentation that they no longer meet CDC criteria for transmission-based precautions.
  5. If a visitor develops symptoms of or a diagnosis of COVID-19 within 2 days of visiting a resident they must notify the facility director immediately.
  6. Symptoms of COVID 19 are as follows:
    • Fever equal to or greater than 100.0 F
    • Cough
    • Shortness of breath
    • Sore throat
    • Muscle aches
    • Chills
    • Headache
    • Loss of taste or smell
    • Vomiting or diarrhea
  7. HBSNF will participate in visitation daily from the hours of 9 am until 11 am, and 3 pm until 5 pm.
  8. Each resident may be allowed 1 visitor per day. This visitor will check in at the ED entrance for screening and proceed directly to the resident’s room or visitation space where they will remain for the duration of their visit.
  9. Staff, residents, and visitors must use alcohol-based hand sanitizer before and after visitation.
  10. Staff, residents, and visitors must wear a mask that covers both the nose and mouth for the duration of the visit.
  11. Visitors must remain at least 6 feet from the resident and staff at all times.
    • If a resident is 2 weeks post-completion of a COVID vaccination series, he/she may choose to have physical contact with their visitor.
  12. Visitation may occur outside of these guidelines in certain compassionate situations as deemed appropriate by the Administrator or DON.

In certain compassionate situations, visitation may occur outside of these guidelines as approved by HBSNF administration. In these cases, HBSNF staff will alert the front desk with arrangements.