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Visiting hours

Visiting during COVID-19

Iredell Memorial Hospital complies with NC Senate Bill 191, “The No Patient Left Alone Act,” that states that hospitals “shall permit patients to receive visitors to the fullest extent permitted under any applicable rules, regulations, or guidelines adopted by either the Centers for Medicare and Medicaid Services (CMS) or the Centers for Disease Control and Prevention (CDC) or any federal law.” At no time will Iredell Memorial restrict visitation to less than one (1) visitor per patient unless the patient has a diagnosis that would put the health and safety of visitors and others at risk, or unless otherwise directed by other laws/guidelines from governing bodies.

All visitors must take the following actions:

  • Hospital visiting hours are from 8:00 AM to 8:00 PM.
  • All visitors should enter through the Emergency Department entrance (Lower Level).
  • Two (2) visitors per day will be allowed for patients age 18 and older in Iredell Memorial Hospital.
  • Two (2) parents or guardians per day may visit patients under 18 years of age in Iredell Memorial Hospital.
  • Visitors will be screened for signs of illness before they are allowed to visit. Anyone showing symptoms of illness will not be permitted to visit.
  • Visitor’s must wear a face covering at all times while inside the Health System’s facilities.
  • No visitors under the age of 18 are permitted.
  • Visitors must follow all social distancing and safety guidance.
  • Food is available in both the Cafeteria and Pink Tea Room as a to-go option only. Visitors purchasing food must return to the patient room or exit the facility, as seating is not available in these areas.

COVID-19 Positive Patients:

  • NO visitors are allowed except for end-of-life situations or otherwise approved compassionate care visits.
  • Approved visitors must wear appropriate PPE: gown, gloves and surgical mask.
  • To learn more about compassionate care visits, please contact the patient's nurse.

Same Day Surgery, Endoscopy, Radiation Therapy, Cath Lab, Imaging, Women's Health Center, Outpatient Lab, Cardiopulmonary Rehabilitation, Wound Care Center, Iredell Physician Network practice, Iredell Mooresville, Iredell Urgent Care:

  • 1 visitor will be allowed for each patient as waiting room social distancing requirements allow
  • If waiting room is full, visitors will need to remain in their car and be available by cell phone.

Emergency Department:

  • 2 visitors at any time of day
  • 2 parents or guardians are allowed if patients are under 18
  • If the Emergency Department is busy, visitors will not be allowed in waiting rooms. Visitors will have to remain in their car outside the Emergency Department and be available by cell phone until patient is placed in a room.

Critical Care:

  • 2 visitors per day during visitation hours except for changes in patient condition and/or end-of life situations.
  • Visitors must follow the same procedures as all others, including wearing a mask, undergoing screening, etc.

The Birth Place:

  • 2 visitors per day – 1 support person and 1 visitor.
  • No visitors under the age of 18. A support person under the age of 18 is permitted only if it is the partner of the mother.


  • Clergy wishing to visit a patient may do so as long as they comply with all other visitation procedures, including properly wearing a mask and abiding by social distancing guidelines.

Skilled Nursing Visitation

  • The Skilled Nursing Facility will allow visitation to all residents who have met the criteria for discontinuation of isolation precautions for COVID-19 and who are no longer in the 14-day quarantine period.
  • Indoor and outdoor visitation is available at this time from 8:00 AM to 8:00 PM. Other times may be available if needed. Please contact the Director of Nursing to make arrangements for visits outside of normal visiting hours.
  • Residents and staff will be screened daily for the presence of symptoms, including temperature check, as well as exposure to COVID-19.
  • Visitors will be screened for symptoms of COVID-19 prior to the start of each visit. If a visitor has been diagnosed with COVID-19 they must provide documentation that they no longer meet CDC criteria for transmission-based precautions.
  • If a visitor develops symptoms of or a diagnosis of COVID-19 within 2 days of visiting a resident they must notify the facility director immediately.
  • Symptoms of COVID 19 are as follows:
    • Fever equal to or greater than 100.0 F
    • Cough
    • Shortness of breath
    • Sore throat
    • Muscle aches
    • Chills
    • Headache
    • Loss of taste or smell
    • Vomiting or diarrhea
  • Each resident is allowed 2 visitors at a time. Visitors must check in at the Emergency Department entrance for screening and proceed directly to the resident’s room or visitation space where they will remain for the duration of their visit.
  • Staff, residents, and visitors must use alcohol-based hand sanitizer before and after visitation.
  • Staff, residents, and visitors must wear a mask that covers both the nose and mouth for the duration of the visit.
  • Visitors must remain at least 6 feet from the resident and staff at all times.
    • If a resident is 2 weeks post-completion of a COVID vaccination series, he/she may choose to have physical contact with their visitor.
  • Visitation may occur outside of these guidelines in certain compassionate situations as deemed appropriate by the Administrator or Director of Nursing.